I purchased a 2020 Ford F150 for Weston Motors last week. I have had the best experience at Weston Motors , the owner And Rob are both excellent people. Their prices are fair and they do not pressure you to purchasing their cars. I would definitely recommend buying a car from them.
Paul, Rob and their team were amazing to deal with. I was in a pinch and needed a truck on the road asap and they literally did everything to make it happen. Next day I was on the road as promised. Thanks guys!
I phoned in dealing with something regarding a purchase vehicle from a *DIFFERENT* dealership and while frustrated with my circumstance - Rob looked after things diligently until we realized it was a different dealership I needed to call. Thank you Rob
Updated review: Sadly, after buying 2 Colorado's from the dealership and only owning them a few months I have new updates. BOTH vehicles ended up having fluid leak issues and have cost me a few thousand to fix. I understand used vehicles but at least one (The one I most recently purchased in MAY) my mechanic told me has been leaking transmission fluid for a while. Additionally, the first truck I bought was advertised in photos online as having interior shelving on one half of the cap, I took a train to pick it up, 4.5 hours, only to find out that there was no such shelving. They told me they would let me know when they got one. No word from them. Even after a few emails over the months. I found truck on their site that was the same model and had a cap and they seemed surprised when I reached out about it. Told me I could "Come get it next week" but that I should "Bring up a few guys with me to take it off" - as if it was some how reasonable that I should bring up a crew of guys 4 hours north to personally swap out a cap that should have been provided by them. Frankly, I get the used vehicle trade and it sucks that I have ended up having to pay thousands in repairs after just a few months, but 2/2 is not good odds. Additionally, their false advertising (it is worth noting that the other trucks page ALSO showed shelving, but I knew there was none prior to going up) and the reluctancy to give me any kind of meaningful solution, especially after buying 2 vehicles off them within months of each other, has left an extremely sour taste in my mouth. The buying process was nice, and I appreciate their accommodations for someone travelling out of town, but their handling of the cap issue, and the fact that both vehicles ended up being lemons, leaves me no choice but to leave this review.
They have no understanding of customer service. P.S.: Robin responded to this review, claiming that he never met me! It seems to be a common practice these days for some businesses to deny issues rather than improving how they treat customers. Instead of denying it, try treating people with more respect.
Overall great experience and great service. Drove over 2 hours to purchase my vehicle from them. Very happy with my purchase. Highly recommend Weston Motors! Thank you Rob and Viki!
Really great experience. All my questions were answered with ease and Rob was such a great guy to deal with. Would recommend to anyone looking for a great vehicle at a great price.
Weston Motors Inc is a Canadian Used car dealer based in York, Ontario. Weston Motors Inc is located at 2353 Weston Rd, York, ON M9N 1Z8, Canada.
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